Privacy Policy
Last Updated: January 16, 2025
1. Information We Collect
Account Information
When you create an account, we collect:
- Email address
- Name (optional)
- Profile information you choose to provide
Project Data
To provide our services, we store:
- Inspection projects and items you create
- Photos and images you upload
- Notes, descriptions, and comments
- Location data associated with inspection items
- Generated reports and documents
Usage Information
We automatically collect certain usage data, including:
- App usage patterns and features accessed
- Device type and operating system
- Crash reports and error logs
- Performance metrics
Location Data
With your permission, we collect location data to tag inspection items with precise coordinates. Location access is optional and can be disabled in your device settings at any time. You may still use the app without location services enabled.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the Inspectr+ application
- Store and synchronize your project data across devices
- Generate inspection reports as requested
- Enable team collaboration features
- Send important account and service notifications
- Improve app performance and fix bugs
- Comply with legal obligations
- Respond to your support requests
3. Data Storage and Security
Storage
Your data is stored using Supabase, a secure cloud infrastructure provider. Data is stored in secure data centers with appropriate physical and technical safeguards. We retain your data as long as your account is active or as needed to provide services.
Security Measures
We implement industry-standard security measures including:
- Encryption of data in transit using TLS/SSL
- Encryption of data at rest
- Secure authentication via magic links (no passwords to compromise)
- Row-level security policies on all database tables
- Regular security audits and updates
4. Data Sharing
We do not sell your personal information. We may share data only in the following circumstances:
Service Providers
We use trusted third-party services to operate Inspectr+:
- Supabase — Database and authentication services
- Apple — App distribution, payments, and push notifications
- RevenueCat — Subscription management
Legal Requirements
We may disclose your information when required by law, in response to valid legal processes, to protect the rights and safety of our users, or to prevent fraud or illegal activity.
5. Your Rights and Choices
Data Access and Control
You have the right to:
- Access all personal data we hold about you
- Correct inaccurate or incomplete information
- Delete your account and associated data
- Export your data in a portable format
- Withdraw consent for optional data processing
To exercise these rights, contact us at contact@inspectrplus.com.
Communication Preferences
You may opt out of non-essential communications at any time by updating your notification preferences within the app or by contacting us directly. Note that we may still send you critical service and account-related notifications.
Data Retention
We retain your data for as long as your account is active or as needed to provide our services. When you delete your account, we will remove your personal data within 30 days, except where retention is required by law or for legitimate business purposes such as resolving disputes or enforcing agreements.
6. Children's Privacy
Inspectr+ is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from anyone under 18 years old. If we become aware that we have inadvertently collected data from a minor, we will promptly delete such information. If you believe we may have collected data from a minor, please contact us immediately.
7. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of significant changes through the app or via email. The “Last Updated” date at the top of this policy indicates when it was most recently revised. Your continued use of Inspectr+ after any changes constitutes your acceptance of the updated Privacy Policy.
8. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Email: contact@inspectrplus.com
- Website: inspectrplus.com
- Via the support section within the Inspectr+ app
We will respond to your inquiry within 30 days.
This Privacy Policy is effective as of January 16, 2025. By using Inspectr+, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.